Privacy Policy

1. Who we are and what this site does

Zedora is a Nigerian technology marketplace being developed to connect customers with verified laundry and garment-care providers, with pickup and delivery coordination.

The Zedora team is responsible for this pre-launch website. Zedora Technologies Ltd is the intended legal business name; CAC registration is pending. We do not represent that incorporation has been completed. Privacy enquiries can be sent to admin@zedora.app.

This website introduces Zedora and links to its separate Customer, Partner, Rider and Admin apps. It does not create customer accounts, accept bookings or payments, confirm provider onboarding, or dispatch riders. Registration is available through the linked apps; this page does not submit registration data.

2. Information we handle

Technical request information. When this site is hosted, its hosting and infrastructure providers may process information such as your IP address, requested page, browser details, and request time to deliver and protect the website.

Information you send us. If you choose to email us, we receive your email address, message, and any other information you include. Please do not send passwords, payment-card details, identity documents, or other sensitive information in a general enquiry.

Cookies and analytics. This version of the website does not set application cookies, use browser storage, embed third-party tracking tools, or run advertising or analytics scripts. Fonts and visual assets are served from this website. Your email provider and any site you independently visit have their own privacy practices.

3. App access and registration

This landing page does not collect waitlist registrations. Its app links take you to the separate Customer, Partner, Rider or Admin app. Account registration and operational information are handled within those apps under their applicable notices and choices.

4. How and why we use information

We use technical information to serve the website, maintain reliability, and address security issues. We use enquiry information to respond to your questions and discuss support, partnerships, rider opportunities or other business matters you raise.

Where Nigerian data-protection law applies, the relevant basis may include our legitimate interests in operating a safe website and responding to enquiries, steps you request before a possible agreement, compliance with legal obligations, or consent when required. We do not treat a general enquiry as permission to send marketing messages. App registration uses the notices and choices presented in the relevant app.

We do not use this website to make automated decisions about you or to sell your personal information.

5. Sharing, security and retention

Information may be handled by the team members and service providers needed to operate the website and respond to correspondence, including hosting, Firebase database infrastructure and email providers. We may also disclose information where legally required or necessary to address security incidents and protect lawful rights.

Service providers may process information outside Nigeria. Applicable data-transfer requirements must be considered when information is transferred; we do not promise that all website or email data remains in Nigeria.

We keep correspondence only as long as needed for its purpose and any applicable legal or recordkeeping requirements. Hosting logs are subject to the provider’s configuration and retention practices. We do not promise a fixed deletion period that has not been confirmed.

We use reasonable safeguards appropriate to this informational site. No internet transmission or email service can be guaranteed completely secure.

6. Your choices and rights

You choose whether to contact us and what information to include. Depending on the applicable law and circumstances, you may have rights to request access, correction or deletion of personal information, restrict or object to processing, receive a portable copy, or withdraw consent where processing relies on consent.

To make a request, email admin@zedora.app. We may need proportionate information to confirm your identity before acting. Applicable legal exceptions may affect a request.

You may also raise a concern with the Nigeria Data Protection Commission. This policy does not limit rights available under applicable law.

7. Changes and future services

We may update this notice as the website changes. The date above identifies the current version. Accounts, service applications and bookings are handled separately within the linked apps.

8. Contact the Zedora team

For privacy questions and requests: admin@zedora.app.

For information about using this website, see our Terms of Service.